Build a Performance Marketing Strategy From the Ground Up

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Build a Performance Marketing Strategy From the Ground Up

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Performance marketing can be easy to start but much harder to make a predictable growth channel.

You can launch campaigns, test new creative, and increase spend relatively quickly. But without a clear strategy behind those decisions, it becomes difficult to know which channels deserve investment, what you should optimize toward, or whether better platform metrics are actually translating into pipeline and revenue.

A performance marketing strategy gives those decisions a framework.

In this guide, we’ll show you how to build one from the ground up, including how to define what performance means for your business, diagnose the growth problem you need to solve, choose the right channels, and establish a plan for testing and scaling before you launch.

What is a performance marketing strategy?

A performance marketing strategy is a plan for turning marketing investment into measurable commercial outcomes. It defines what you want to achieve, who you need to reach, how you’ll reach them, what you’ll say, and how you’ll measure whether the strategy is working.

That makes it different from simply running paid campaigns. A performance marketing strategy connects the decisions behind those campaigns, including:

  • Commercial goals and growth targets

  • Ideal customer profile (ICP) and buyer insights

  • Channel selection and budget allocation

  • Messaging, creative, and offers

  • Landing pages and conversion paths

  • Measurement and optimization signals

  • Experimentation and scaling

The aim is to create a clear rationale for where you invest, what you test, and what needs to happen before you invest more.

This article focuses specifically on building that strategy from the ground up. For a deeper look at how campaigns, measurement, experimentation, and channels work together once that strategy is running, read our B2B SaaS performance marketing guide.

Next, we need to establish what the strategy is being built to achieve.

Before you build your strategy, define what “performance” means

Performance marketing only works if everyone agrees on what success actually looks like.

Too many teams optimize toward the easiest metric to measure, whether that’s clicks, leads, demos, or signups. Sure, those metrics can be useful, but they don’t always reflect the commercial outcome the business cares about most.

A better approach is to think about performance in layers:

  • Campaign metrics: CTR, CPC, CPM

  • Conversion metrics: CPL, CPA, demos, trials

  • Pipeline metrics: Qualified opportunities, cost per opportunity, pipeline generated

  • Revenue metrics: CAC, closed-won revenue, LTV:CAC, payback period

The deeper you can reliably measure, the more useful that signal becomes for strategic decision-making.

That means your goal should be to optimize toward the deepest reliable commercial signal available.

For one company, that might be a qualified demo. For another, it might be an opportunity created in the CRM, a card-on-file trial, or closed-won revenue.

Our work with Rosie is a good example. The raw signup number looked healthy, but the business only created real value when users added a card and started a trial. By shifting optimization toward card-on-file trial signups rather than signup volume, Hey Digital helped increase the signup-to-trial rate by 67%, while the share of users adding a payment method rose from 30% to more than 50%.

That distinction should be clear before you start choosing channels, setting budgets, or planning campaigns.

Performance marketing strategy: A 7-step pre-launch guide

Strong performance marketing starts before the first campaign goes live. The decisions you make around the growth problem, audience, commercial targets, channels, campaign structure, optimization signals, and experimentation will determine what happens once budget starts moving.

Use these seven steps as a pre-launch framework for turning your commercial goals into a performance marketing strategy you can actually execute and measure.

Then, when you’re ready, you can dive deeper into the strategy building here

1. Diagnose the growth problem first

Don’t waste your time by starting with channels or setting budgets. Begin with the specific growth problem you need marketing to solve.

For one B2B SaaS company, that might be a lack of qualified pipeline. For another, paid acquisition may already be generating leads but at an unsustainable cost. You might have strong demand creation but weak demand capture, or rely too heavily on a single channel that has reached its scaling ceiling.

The diagnosis determines the strategy.

For example, if lead volume is healthy but very few leads become opportunities, increasing spend is unlikely to fix the problem. You may need tighter targeting or a better post-click experience. If conversion rates are healthy but there simply aren’t enough opportunities entering the pipeline, increasing reach and demand creation may deserve more attention.

Before building the strategy, answer three questions:

  1. What commercial outcome is currently limiting growth?

  2. Where in the acquisition journey is performance breaking down?

  3. What evidence tells us this is the problem we should solve first?

A clear diagnosis gives everything that follows — audience strategy, channel selection, creative, measurement, and budget — a specific job to do.

2. Define your ICP and buying context

Once you know the growth problem, the next step is understanding exactly who the strategy needs to influence.

If you’re building ICP profiles using firmographics such as company size, industry, and location, you’ll only get so far. For performance marketing, you need to know the buying context around that audience:

  • Who uses the product?

  • Who influences the decision?

  • Who signs off on the purchase?

  • What problems are painful enough to trigger action?

  • What signals suggest a buyer is moving in-market?

  • Where do those buyers research and compare solutions?

That context should shape your targeting, messaging, creative, and channel mix.

A good example is our work with Posh. The Posh team analyzed 2,000 prospect calls to identify ICP pain points by persona, giving us a much richer source of buyer insight than a typical persona document. We used that data to revamp Posh’s problem-focused ads around the specific challenges that resonated with different buyers.

Going that deeper level makes performance marketing successful. It moves you past ‘who your ICP is’ to ‘what needs to happen for them to move from awareness to action.’ Once that is clear, the rest of the strategy becomes much easier to design.

3. Work backward from the commercial target

Once you know who you need to reach, translate the business goal into the numbers your performance marketing strategy needs to deliver.

Rather than starting with an arbitrary media budget, start with the pipeline or revenue target and work backward through your conversion rates.

For example, imagine you want to generate $1 million in new pipeline:

  • Average opportunity value: $50,000

  • Opportunities required: 20

  • Demo-to-opportunity conversion rate: 25%

  • Qualified demos required: 80

  • Target cost per qualified demo: $500

  • Indicative media budget: $40,000

The exact calculation will depend on your sales motion, but the principle remains the same. 

This also helps expose unrealistic targets early. If the required cost per opportunity is significantly below anything you've historically achieved, setting a larger pipeline target won't make the economics work. You may need to improve conversion rates, adjust the channel mix, increase customer value, or revisit the growth target itself.

Your budget then becomes an output of the strategy rather than the starting point.

4. Choose channels based on the problem you need to solve

Your performance marketing strategy doesn’t need to include every available channel.

Start by looking at where your buyers spend time and how they research solutions, then consider the economics of reaching them. Channel selection should account for factors such as your ICP, average contract value, sales cycle, available search demand, audience size, and how much budget you have to generate meaningful results.

For example, Google Ads can be a strong choice when buyers are actively searching for your category or solution. But search has a natural ceiling: you can only capture demand that already exists. LinkedIn can help B2B SaaS companies reach specific audiences and create demand before buyers start searching, but the economics still need to make sense for your deal size and conversion rates.

You also don’t need to launch everywhere at once. Establishing one or two channels first gives you an opportunity to learn which audiences, messages, and offers resonate before expanding your channel mix.

Think about the role each channel will play in creating, capturing and converting demand. We cover how those three stages work together in our SaaS demand generation guide.

5. Design the campaign system

Once you know the audience and channels, you need to decide how the campaign experience will actually work from first impression through to conversion.

A strong performance marketing strategy connects:

Audience → problem → message → creative → offer → landing page → conversion action

Each part should reinforce the next. If your ad speaks to one pain point but the landing page leads with a different value proposition, you create friction. The same applies if your creative targets a senior decision-maker but the offer is better suited to an end user.

For each campaign, define:

  • Audience: Who exactly are you trying to influence?

  • Problem: What pain point or trigger are you addressing?

  • Message: What argument will resonate with that audience?

  • Creative: Which format best communicates it?

  • Offer: What are you asking them to do next?

  • Landing page: Does the page continue the same message and intent?

  • Conversion action: Is the next step appropriate for their stage of awareness?

This is also where strategy starts becoming tangible. You may find that one audience needs educational creative and a softer CTA, while another is ready for a direct demo or trial offer.

Landing pages deserve particular attention because they sit between media spend and conversion. Sending every campaign to a generic homepage usually throws away much of the relevance created by the ad itself. We go deeper into that in our guide to high-converting SaaS PPC landing pages.

The goal is to design the campaign as one connected experience, not a set of isolated assets.

6. Decide what you’ll optimize toward

As we said earlier, your strategy should optimize toward the deepest reliable signal you can measure at sufficient volume.

Depending on the business, that could be:

  • Qualified demo requests

  • Product-qualified or card-on-file trials

  • Sales-qualified opportunities

  • Pipeline value

  • Purchases or closed-won revenue

The important part is balancing commercial value with data volume. Closed-won revenue may be the strongest possible signal, but a B2B SaaS company closing five deals a month probably won't generate enough conversion data for advertising platforms to optimize campaigns effectively. An earlier signal that strongly correlates with revenue can provide more useful data for campaign optimization.

This is where your measurement infrastructure matters. Ad platforms, website analytics, CRM, and sales data need to connect so you can identify which conversions actually progress through the pipeline and feed better signals back into your campaigns.

Before launch, you should be able to answer one question:

What is the closest reliable signal to revenue that we can realistically optimize toward?

7. Build the experimentation and scaling plan

Start by identifying the biggest assumptions behind the strategy. That might be whether a particular audience responds to a new pain point, whether a different offer improves conversion rates, or whether a new channel can acquire qualified opportunities at an acceptable cost.

For each meaningful experiment, define:

Hypothesis → variable → success metric → learning → next action

Just as importantly, decide what happens after the test. Set thresholds for when you’ll increase budget, continue gathering data, change direction, or stop investing. This prevents scaling decisions from being driven by a few strong weeks or an isolated campaign result.

Our work with Wiza shows what disciplined scaling can look like. We refined search campaigns around intent, expanded into regions based on customer quality, shifted Meta optimization toward purchases rather than signups, and tested additional acquisition opportunities. That gave us the confidence to increase media spend by 73%, grow sign-up conversions by 88%, and reduce Google Ads CPA by 7%.

The aim is to identify why it works, whether the economics are sustainable, and how far you can scale it before performance starts to change.

How Hey Digital runs performance marketing for B2B SaaS

At Hey Digital, performance marketing strategy starts before a campaign is ever built.

We work with B2B SaaS teams to turn commercial goals into a clear acquisition plan: who to target, which channels to invest in, what message to lead with, which conversion signal to optimize toward, and what needs to be proven before spend increases.

Our planning process is shaped by a few guiding principles:

  • Start with the growth constraint: We identify what is actually limiting growth before recommending channels or budget.

  • Plan backward from commercial targets: Pipeline goals, conversion rates, CAC, customer value, and available budget shape what the strategy needs to deliver.

  • Build around real buyer insight: ICP research, sales conversations, customer data, and buying signals inform targeting, messaging, and creative.

  • Give every investment a clear job: Channels, campaigns, creative, and landing pages are selected because they solve a specific part of the acquisition problem.

  • Choose the right optimization signal: We prioritize the deepest reliable signal available, rather than automatically optimizing toward the easiest conversion to track.

  • Define the testing and scaling plan upfront: Before launch, we establish what needs to be tested, how success will be judged, and what evidence is required before increasing spend.

We’ve applied this approach across 200+ B2B SaaS companies and use the same principles to grow our own pipeline.

If you’re building a performance marketing strategy from scratch, or trying to work out why an existing one has stalled, book a call with the Hey Digital team.

CEO @ Hey Digital

About the author

Dylan Hey is the CEO and co-founder of Hey Digital and Hey Design, where he helps SaaS companies scale through performance marketing and creative strategy. He has built a globally distributed agency working with 200+ SaaS brands.

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Ready to drive pipeline and predictable performance?

We’ll walk through your goals, your current setup, and whether Hey Digital is the right partner for you.

Ready to drive pipeline and predictable performance?

We’ll walk through your goals, your current setup, and whether Hey Digital is the right partner for you.

Ready to drive pipeline and predictable performance?

We’ll walk through your goals, your current setup, and whether Hey Digital is the right partner for you.